Myth #3

Encryption Makes Communications More Secure

This claim is not supported by evidence.

The Claim

Encrypted digital radio systems are more reliable, secure, and effective than traditional open radio communications.

The Evidence

Encryption creates new problems and failures.

  • Interoperability issues: Different agencies' encrypted systems often can't communicate with each other during multi-agency responses
  • Technical failures: Documented cases of garbled transmissions, including an officer calling 'I'm hit' but the message was unintelligible due to encryption issues
  • Complexity costs: Encrypted systems require expensive infrastructure, ongoing maintenance, and regular key distribution
  • Training challenges: Officers must manage encrypted vs. open channels, creating confusion during high-stress situations

The Reality

Encryption adds a layer of technical complexity that can actually reduce communication reliability:

  • Fire and EMS coordination: When police encrypt but fire departments don't, coordination during joint responses becomes difficult
  • Mutual aid scenarios: During major incidents requiring neighboring departments, encrypted systems create barriers to communication
  • Equipment failures: Encryption keys can fail to load, radios can lose sync, and systems can go down—all leaving officers unable to communicate
  • Cost-benefit failure: Departments spend millions on encryption infrastructure that provides no documented safety benefit while creating real operational challenges

Bottom Line

When police departments make this claim, ask them for evidence. The documented facts don't support it.

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