COORDINATION BREAKDOWN

Interoperability Failures: When Encryption Breaks Emergency Coordination

Police radio encryption doesn't just block public access—it creates dangerous communication gaps between the agencies that respond to emergencies together. When police encrypt and fire/EMS don't, coordination fails. This page documents the interoperability crisis and its consequences for first responder safety.

The Interoperability Problem

Fire/EMS can't hear police
Relay delays add minutes
Responder safety compromised
Decades of coordination broken

Understanding Interoperability

Interoperability is the ability of different public safety agencies to communicate directly during emergencies. For decades, police, fire, and EMS have monitored each other's radio channels to coordinate responses. Firefighters hearing police describe a scene can prepare accordingly. Paramedics knowing police are securing an area can stage safely.

How It Used to Work

1

Police respond to incident, broadcast details on open channel

→
2

Fire/EMS monitor police channel, gain situational awareness

→
3

Coordinated response: all agencies know what's happening

How It Works Now (With Encryption)

1

Police respond to incident, broadcast on encrypted channel

âś•
2

Fire/EMS cannot hear police—must wait for relay through dispatch

→
3

Delayed, incomplete information reaches responding units

Real-World Interoperability Failures

Washington, DC Critical Failure

DC Fire and EMS Coordination Breakdown

When DC Metropolitan Police encrypted their radio communications, DC Fire and EMS experienced immediate interoperability failures. Firefighters responding to scenes with potential active threats could no longer hear police tactical information.

âś• Firefighters couldn't hear police describing shooter locations
âś• EMS couldn't determine when scenes were secure
âś• Relay through dispatch added critical minutes
âś• Information often incomplete or outdated by relay time
Toms River, New Jersey Fire Dept Encrypted

Only Encrypted Fire Department in NJ

Toms River Fire Department became the only encrypted fire department in New Jersey, creating unique interoperability challenges with neighboring departments during mutual aid responses.

âś• Mutual aid departments cannot monitor Toms River fire channels
âś• Coordination during large incidents requires workarounds
âś• Residents cannot monitor fire response to their neighborhood
Read full case study →

P25 and the Encryption Problem

Project 25 (P25) is the digital radio standard used by most public safety agencies in the United States. While P25 was designed to improve interoperability, its encryption capabilities have paradoxically created new barriers.

What P25 Was Supposed to Do

  • Standardize digital radio across agencies
  • Enable multi-agency communication
  • Provide clearer audio quality
  • Support encryption when needed

What Happened Instead

  • Agencies adopted different encryption keys
  • Police encrypted everything, not just tactical
  • Fire/EMS often couldn't afford encryption
  • Interoperability benefits were lost

"P25 encryption was designed for tactical situations—undercover operations, hostage negotiations. It was never intended to encrypt routine dispatch and patrol communications. That's a policy choice, not a technical requirement."

— Radio communications expert

Fire and EMS Perspectives

Fire departments and EMS agencies have raised consistent concerns about police encryption's impact on their operations. Many have chosen not to encrypt their own communications precisely because of interoperability concerns.

Why Fire Departments Often Don't Encrypt

  • Cost: Encryption equipment and key management is expensive
  • Volunteer departments: Cannot afford or manage encryption infrastructure
  • Mutual aid: Need to communicate with many neighboring departments
  • Situational awareness: Monitoring police helps firefighter safety
  • No operational need: Fire communications rarely contain sensitive information

What Fire Chiefs Have Said

"When police encrypt, we lose critical intelligence about what we're walking into. That information gap puts firefighters at risk."

"Our members have monitored police channels for decades. That situational awareness has saved lives. Encryption takes it away."

"We're expected to coordinate with police on every major incident, but we can't hear what they're doing anymore."

CISA and Federal Guidance

The Cybersecurity and Infrastructure Security Agency (CISA) and other federal bodies have emphasized interoperability as a core requirement for emergency communications. Encryption decisions that break interoperability conflict with federal guidance.

Key Federal Interoperability Principles

  • All responders should be able to communicate on-scene
  • Encryption should not prevent critical information sharing
  • Interoperability planning should include all public safety disciplines
  • Technology choices should support, not hinder, coordination

Many police departments have made encryption decisions without consulting fire and EMS partners or considering the interoperability implications. This violates the collaborative approach that federal guidance recommends.

Solutions That Preserve Both Security and Interoperability

Encryption and interoperability don't have to conflict. Hybrid approaches can protect genuinely sensitive communications while maintaining the coordination that keeps responders safe.

Tactical-Only Encryption

Encrypt SWAT, narcotics, and undercover channels. Keep routine dispatch open for interoperability.

Shared Encryption Keys

If encryption is used, provide keys to fire and EMS partners so they can monitor relevant channels.

Interoperability Channels

Maintain open interoperability channels that all agencies can access during multi-agency incidents.

Regional Coordination

Make encryption decisions collaboratively with all public safety partners, not unilaterally.

What You Can Do

Engage Fire Leadership

Ask your fire chief about interoperability concerns. Fire departments can be powerful allies against encryption.

Fire/EMS technical briefing →

Question Encryption Decisions

Ask officials: Did you consult fire and EMS before encrypting? How will interoperability be maintained?

Testimony templates →

Demand Hybrid Solutions

Push for tactical-only encryption that preserves dispatch interoperability.

Alternative approaches →

Take Action for Transparency

Your voice matters. Here are concrete ways to advocate for open police communications in your community.

đź“§

Contact Your Representatives

Use our templates to email your local officials about police radio encryption policies.

Get Started
📚

Read Case Studies

See how encryption has affected real communities - from Highland Park to Chicago.

View Cases
📢

Spread Awareness

Share evidence about police radio encryption with your network and community.

📊

See the Evidence

Review the facts, myths, and research on police radio encryption.

View Evidence
🎤

Public Testimony

Learn how to speak effectively at city council and public safety meetings.

Prepare to Speak
📥

Download Resources

Get FOIA templates, talking points, and materials for advocacy.

Access Toolkit